pq111's Privacy Policy
Your personal information is our top priority. This policy clearly explains how pq111 collects, uses, and keeps your information secure.
This privacy policy ("Policy") applies to the pq111 platform and its related services ("Services"). By using the pq111.cam website or opening an account on our platform, you are considered to have agreed to the terms of this privacy policy. We fully respect your privacy and use SSL encryption along with the highest technical measures to protect your information. Please read the contents of this policy carefully. If you have any questions, contact us at [email protected].
This policy applies to users in Bangladesh. Your information is never sold to any third party.
1. Data Collection and Sources
Registration and Account Information
When you open an account with pq111, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Email address
- Mobile number
- Password (stored in encrypted form)
- Preferred language and currency (Bangladeshi Taka)
This information is required for account management, identity verification, and service delivery.
Financial and Transaction Information
During deposits and withdrawals, we collect payment-related information, which includes:
- bKash, Nagad, Rocket, or Upay account number
- Transaction amount and date
- Payment method type
- Transaction reference number
We never store your full payment card number or complete bank account details.
Technical and Device Information
When you use our platform, some technical information is collected automatically:
- IP address
- Browser type and version
- Device type (mobile / desktop)
- Operating system
- Page views and session duration
- Referrer URL
This information is used to ensure security and improve platform performance.
Cookies and Tracking Technologies
pq111 uses cookies and similar technologies that improve your browsing experience. There are two types of cookies:
- Essential cookies: Required for login sessions and security
- Performance cookies: Used to analyze site speed and user experience
- Functional cookies: Help remember your preferences
You can disable cookies from your browser settings at any time, though this may limit some services.
2. Use of Information and Purpose
Information collected from you is used only for the following purposes:
Service Delivery and Operations
- Creating and managing accounts
- Processing deposit and withdrawal transactions
- Providing bonuses and promotions
- Keeping gaming services uninterrupted
- Verifying user identity
Security and Protection
- Preventing fraud and deception
- Detecting unauthorized access
- Monitoring unusual account activity
- Age verification (ensuring 21+)
- Implementing responsible gaming policy
Communication and Support
- Providing customer service (24/7 in Bengali)
- Sending transaction-related notifications
- Sending account security alerts
- Informing about new services and offers (subject to consent)
Service Improvement
- Analyzing user experience
- Improving platform performance
- Planning new games and features
- Identifying and resolving technical issues
3. Information Sharing and Third Parties
Sharing Information with Third Parties
pq111 never sells your personal information and does not transfer it to third parties for commercial purposes. However, limited information may be shared in the following cases:
- Payment processors: Minimum necessary information is shared with bKash, Nagad, Rocket, and Upay to complete transactions.
- Game providers: Session information is exchanged with providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe to operate games.
- Legal obligations: Information may be provided in response to a court order or a lawful request from law enforcement authorities.
- Fraud prevention: Limited information may be given to relevant authorities to investigate fraudulent activity.
All third parties contracted with us are required to follow the same standard of privacy policy.
4. Data Security Measures
Encryption Technology
pq111 uses SSL/TLS encryption technology, which keeps all data transmitted between your browser and our servers completely secure. Passwords are stored as hashes — the original password is never kept on the server.
Access Controls
Your personal information can only be accessed by authorized staff on a need-to-know basis. All staff are bound by strict confidentiality agreements and receive regular training.
Security Monitoring
Our security team monitors the platform 24/7. Any unusual activity is detected automatically and immediate action is taken. In the event of a security breach, we will notify you promptly.
5. Data Retention Period
Active Account Data
All information is retained for as long as your account remains active. Even after an account is closed, certain information is kept for a specified period for the following reasons:
- Financial transaction records — for audit purposes
- Identity verification information — for fraud prevention
- Information related to dispute resolution
- Information required to meet legal obligations
Data Deletion
If you wish to close your account and have your data deleted, please submit a request to [email protected]. All data beyond legal and regulatory obligations will be permanently deleted within a reasonable time.
6. Your Rights
Right to Access Information
You may request detailed information about the personal data we hold about you at any time. We will provide the information within 30 business days.
Right to Correct Information
If any information in your account is incorrect, you may request a correction. Some corrections may require identity verification.
Right to Delete Information
You may request that your information be deleted. However, information that falls under legal obligations may not be possible to remove.
Opt Out of Marketing Communications
You can stop receiving promotional emails and messages at any time. Account management and security-related messages cannot be stopped.
7. Protection of Minors' Information
Policy for Those Under 21
pq111 is strictly for individuals aged 21 or older. We do not knowingly collect any information from anyone under 21. We verify age at the time of account registration, and if an account holder is found to be under 21, their account will be immediately closed and all collected information will be deleted.
If you believe that a minor's information has entered our system, please notify us immediately at [email protected].
For individuals aged 21 and above only. To learn more about responsible gaming, visit our Responsible Gaming page.
8. Data Transfer and Storage
Data Storage Location
Your information is stored on secure servers protected by high-standard physical and digital security. For data processing, we use only trusted and security-verified services.
Data Transfer Protection
When your information is transferred between servers for processing, encrypted channels are always used. We ensure that proper protection of data is maintained at all times.
9. Changes to the Policy
Updates and Notifications
pq111 may update this privacy policy from time to time. For any significant changes, we will notify you by email and through a notification on the platform. The updated policy will take effect from the date of publication.
We recommend that you visit this page regularly. If you continue using the platform after a policy change, you will be considered to have agreed to the new policy.
Have a privacy question?
Our support team is always ready to answer any questions about your personal information, your rights, or this policy.
Email us: [email protected] — or contact us via 24/7 live chat.